Broadband’s New Growth Challenge: Why ARPU Expansion Matters More Than Ever

For years, broadband providers relied on a familiar formula for revenue growth: acquire new customers, bundle additional services, and steadily raise average revenue per user (ARPU) through product expansion. Traditional cable operators had a wide menu of upsell opportunities. Existing subscribers could add premium television packages like HBO or Showtime, purchase additional set-top boxes, subscribe to digital tiers, enable pay-per-view services, or bundle home phone lines alongside video and internet service.

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About this blog

At Pluris, we believe that we all can do a better, more efficient job at marketing to our most important customers. On this blog, we'll discuss how strategy, database management, offer optimization and analytics can help us all be better marketers. Sometimes, we may just talk about sports.

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