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Email Deliverability Specialist

About Pluris

Pluris enables marketers to optimize the value of each consumer touch resulting in higher conversion on sales, marketing, and service interactions. Utilizing next-generation data and analytical platforms, Pluris helps marketers to better understand consumers, generate key insights from their behavior, and engage them in the most effective way across traditional and interactive messaging channels. Pluris manages millions of consumer interactions per month on behalf of its clients in media, communications, retail and financial services. For additional information, please visit www.plurismarketing.com.

Job Summary

The Email Deliverability Specialist is responsible for the monitoring and improvement of the email deliverability for our clients. This position will also be responsible for detecting and analyzing deliverability issues and assisting in the management of the overall digital messaging platform.

Essential Job Functions

• Responsible to work with clients on the development and maintenance of their email marketing campaigns
• Help educate clients on best practices and work with them on implementation
• Troubleshoot email delivery problems, identify and resolve the root cause of the issue
• Responsible for the analysis and management of deliverability impacting issues such as spam filters, abuse complaints, blacklists and bounces
• Creation and maintenance of delivery performance reports and metrics for each of our clients as well as the overall email system
• Create training documents for both internal use and use by clients
• Maintain relationship with ISPs

Minimum requirements

• Bachelor’s Degree
• Excellent verbal and written communication skills – ability to clearly communicate in written reports and presentation, ability to organize data in a concise, meaningful way
• Superb analytic and troubleshooting skills
• Must be detail oriented
• Ability to manage multiple tasks at once
• Experience in large scale email operations (sender and receiver)
• Flexibility and ability to accommodate change
• Self starting attitude. Must be able to prioritize effectively in a fast-paced environment

Ideal candidate would also have

• 1 - 3+ years experience, preferably in a similar role
• Advanced knowledge of email authentication and other technological factors affecting email delivery
• Strong understanding of ISP/domain-specific delivery policies such as spam scoring heuristics and bounce handling rules
• Proven track record of building and maintaining whitelisting and feedback loops with ISPs
• Expert knowledge of "best practices" for email creation, sending, list building and list management
• Experience using Return Path is a plus

Compensation and Benefits

• Pluris offers a competitive salary and an exceptional array of benefits including:
  • 401(k) plan with 50% company match with no cap on the match
  • 3% safe harbor profit sharing contribution
  • Bonus plan for all employees
  • Top tier, fully paid health / dental / vision and disability benefits

Conditions of Employment

• All job offers are contingent upon successful completion of background checks

Contact Pluris

For further information or to express interest in this position, please contact us at jobs@plurismarketing.com